1. My Food Bag
  2. My Subscription

My Subscription

My Deliveries

  • What is THE KITCHEN?
  • What Pantry Staples will I need?
  • When can I see the upcoming recipes?

My Meals

  • How do I choose my meals?
  • Heart Healthy Meals
  • I want to know more about the recipe I’m choosing, what can you tell me?
  • Can I exclude Dairy / Gluten / other dietary requirements?

Your Details

  • How do I edit my subscription?
  • How do I delete my account and all associated data?
  • How do I change my delivery details for just one week?
  • How do I create a Bargain Box Account?
  • How do I create a My Food Bag account ?
  • How do I log in?
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Skipping & Cancelling

  • How do I cancel my subscription?
  • How do I skip upcoming deliveries?
  • What are the deadlines for making changes?

Payments

  • Will there be an authorisation, hold or pending charge?
  • How do I update my credit card details?
  • How long will it take to process a refund?

Vouchers and Promotions

  • Why add a credit card when redeeming a voucher?
  • How can I buy a voucher?
  • How do I redeem a voucher?

Refer a Friend

  • How do I refer a friend?

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