There are certain situations where refunds or credits may be granted (if applicable)
Incorrect products delivered
Damaged or missing products
Poor quality or missing ingredients
Delivery errors out of the customer’s control
Please note that refunds or credits will not be processed for accidental orders or change of mind.
Any credit applied to your account will be valid for up to 12 calendar months, is non-transferable and cannot be exchanged or refunded for cash.
We process all refunds immediately. Depending on your bank’s processes, it can take as little as a few hours or up to 10 business days for a refund to appear back in your account.
Any refunds or credits are subject to our T&Cs.