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My Food Bag
My Account
My Account
Your Details
How do I change my delivery address?
How do I log in?
How do I reset my password?
How do I add an extra to my delivery?
How do I change my delivery time slot?
How do I edit my delivery instructions?
Skipping & Cancelling
How do I cancel my subscription?
How do I skip upcoming deliveries?
How do I change to fortnightly deliveries?
What are the deadlines for making changes?
Payments
Will there be an authorisation, hold or pending charge?
How does payment work?
How do I update my credit card details?
How long will it take to process a refund?
Vouchers and Promotions
Why add a credit card when redeeming a voucher?
How do I enter a promo code?
How can I buy a voucher?
How do I redeem a voucher?
Refer a Friend
How do I refer a friend?