My Food Bag
Skipping & Cancelling
How do I skip upcoming deliveries?
How do I cancel my subscription?
How do I create a fortnightly subscription?
What are the deadlines for making changes?
Charges to my account
How does payment work?
How do I enter a promo code?
How do I update my credit card details?
Can I completely remove my credit card details?
How long will it take to process a refund?
Changing my details
How do I log in?
I forgot my password
How do I change my delivery address?
How do I change my delivery time?
Can I add delivery instructions for my courier driver?
My Food Bag Vouchers
Voucher Redemption, why do we have to add credit card details?
How can I buy a voucher?
How do I pay with a voucher or gift card?
The Referral Program
How do I refer a friend?