My Deliveries

Skipping & Cancelling

• Cancellation Policy
• How do I cancel my subscription?
• How do I skip upcoming deliveries?
• Refund Policy
• How do I delete my account and all associated data?
• Can I put my account on hold?

FAQ

• I'm missing my recipe cards
• Unsubscribe from emails
• I'm missing an item
• What if I’m not at home when you deliver my bag?
• An item in my delivery is damaged
• You don’t deliver to my area, what can I do?

Subscription Edits

• How do I edit my subscription?
• How can I change my delivery details for one week?
• Can I change my delivery details after my order has locked?
• Address Policy
• How do I change my delivery frequency?
• How do I add or remove Extras from my delivery?

See all 7 articles

Vouchers and Promotions

• How can I buy multiple vouchers?
• My Promo Code
• Why add a credit card when redeeming a voucher?
• How do I redeem a voucher?

Refer a Friend

• How do I refer a friend?