My Account

Your Details

• How do I change my delivery address?
• How do I log in?
• How do I reset my password?
• How do I change my delivery time slot?
• How do I edit my delivery instructions?

Skipping & Cancelling

• How do I cancel my subscription?
• How do I skip upcoming deliveries?
• How do I change to fortnightly deliveries?
• What are the deadlines for making changes?

Payments

• Will there be an authorisation, hold or pending charge?
• How does payment work?
• How do I update my credit card details?
• How long will it take to process a refund?

Vouchers and Promotions

• Why add a credit card when redeeming a voucher?
• How do I enter a promo code?
• How can I buy a voucher?
• How do I redeem a voucher?

Refer a Friend

• How do I refer a friend?