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My Food Bag
Skipping & Cancelling
How do I skip upcoming deliveries?
What are the deadlines for making changes?
How do I cancel my subscription?
Charges to my account
How do I enter a promo code?
How does payment work?
How do I update my credit card details?
Can I completely remove my credit card details?
How long will it take to process a refund?
Changing my details
How do I log in?
I forgot my password
How do I change my delivery address?
How do I change my delivery time?
Can I add delivery instructions for my courier driver?
My Food Bag Vouchers
How can I buy a voucher?
How do I pay with a voucher or gift card?