WoolCool

WoolCool is a natural, sustainable and superior insulator made out of sheep’s wool. The WoolCool we use  is 100% compostable and biodegradable.You can add it in your garden or compost as the Woolcool will release valuable nitrates back into the soil!

WoolCool is specifically designed for direct delivery of chilled and frozen foods such as meat, fish, cheese, fresh fruit and veg. It has been trialed and tested to keep produce within cool temperature ranges to ensure our deliveries always arrive in top condition for our Foodies.

The great part about our WoolCool insulation is that we can re-use it! These undergo a thorough process to ensure that they comply with food safety standards. When we receive them back, the plastic lining is removed before the wool is sterilised and a new food safety grade plastic lining is applied and sealed to ensure that it is suitable for re-use.

If you are located within our metro delivery areas, we'll collect the WoolCool and ice packs upon your next delivery date - all you need to do is leave them by your front door in time for your delivery!

At this stage we do not have a have a program in place with our Courier Partners in our Regional Centres to collect the WoolCool and ice packs. This is something we are working towards with our wider team!

Cardboard Boxes

The cardboard box - once flattened - can be left for your weekly/fortnightly kerbside recycling collection. We don’t collect the boxes for reuse, due to the inability to safely sanitise the product to meet our strict health and safety standards.

Ice Packs

We encourage our Foodies to reuse the ice packs (for picnics or sports injuries, fishing trips e.t.c.) or dispose of the non-toxic gel and place the plastic bag in your local soft plastic recycling.

Didn’t answer your question? Contact our Customer Love team here.