Wool Pouch
Our wool pouch is a natural, sustainable and superior insulator made out of sheep’s wool. The wool we use is 100% compostable and biodegradable. You can add it in your garden or compost as the wool will release valuable nitrates back into the soil!
The wool pouch is specifically designed for direct delivery of chilled and frozen foods such as meat, fish, cheese, fresh fruit and veg. It has been trialed and tested to keep produce within cool temperature ranges to ensure our deliveries always arrive in top condition for our Foodies.
Cardboard Boxes
The cardboard box - once flattened - can be left for your weekly/fortnightly kerbside recycling collection. We don’t collect the boxes for reuse, due to the inability to safely sanitise the product to meet our strict health and safety standards.
Ice Packs
Our ice packs are one of the most important parts of making sure your food arrives in tip top shape! Food safety is super important to us so we've made a few changes to our ice packs to match up our food safety priorities with our sustainability goals.
All of our ice packs are filled with 100% pure New Zealand water - you can use this to water any house plants, or your garden! The ice packs are also great to reuse for picnics, filling summer chilly bins, soothing aches and sprains - or even donating to your local sports club or food bank!
Alternatively you can empty the water down the sink, the plastic lining can then be put into soft plastics recycling. You can learn more about our very own Soft Plastics Recycling Scheme here!
Didn’t answer your question? Contact our Customer Love team here.