Expecting a delivery? How exciting!? On your delivery day, you will receive a box packed with all your goodness and recipes for the week. Within this box, there will be a Coola Box that contains any items that need to be kept chilled, such as meats, cheeses, sauces etc. There will be ice packs in the Coola Box to keep everything nice and cool! The rest of the ambient items will be packed in the other compartment/s on the box.
Any My Kitchen extras that you have ordered will be packed in your delivery too, unless you have more goodies than will fit in the box, then in this case we may send a separate box with the rest of your extras, but if this happens, we will send you a text to let you know.
You will get all of the ingredients you require to cook our delicious recipes, minus a few basic staple pantry items like butter, oil, salt, sugar and milk. These are what we call kitchen staples, to plan ahead of time, you can find out what your staples are in the "What's in your bag?" email that gets sent on a Tuesday or within your account area in the 'Deliveries' tab under 'View Details & Ingredients' and click on 'Staples'
Didn’t answer your question? Contact our Customer love team here.